This week our topic is support. Our water features are a great DIY project. Just a couple hours and your garden can be transformed. We are here to help. Just today a caller from California that purchased a garden fountain from us and received their shipment yesterday and had a question. She was installing their fountain today and was able to call us and we answered several questions for her. She did not have to go through a call center and speak to someone who has no idea what a fountain is. We have made, sold and installed thousands of outdoor fountains over the last 20 years. We can work you through any questions you may have. As I have gotten older this has become very valuable to me when I buy something. I want to know that I can call and actually speak to someone that can help. How important is that to you? 

What to expect after you install your disappearing fountain. Disappearing fountain systems are the lowest maintenance water features you can install. About the only things we do to maintain them is once per week we treat the water by adding 1 drop per gallon of fountec. Fountec will keep the water clean, clear and mosquito free. Filling the basins with water is as easy as pulling the garden hose over and filling to the top of the grate. Some fountains need toping off every few days others every few weeks. The loss of water is usually caused by splash outside of the fountain collection area, so it's very important to install the correct size basin to match your fountain feature. We find we lose the most water on windy days. An auto-fill valve can also be installed on your water feature. We are the experts on all of these issues and we take all of this into consideration when you buy from us.